Are you over 21 years old?
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Info@grandcruatelier.com
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Frequently asked questions
If a product you want is out of stock, please feel free to send us a message with the product you are looking for in the subject line. We will send you a notification when they are back in stock.
We offer the following options:
- UPS Ground (California only).
- Local delivery (Los Angeles only) - Usually takes 1 to 3 business days after order confirmation.
All shipments require an adult signature. Adults must be at least 21 years of age.
If you haven’t received your order after a week, please contact us at 818.836.1304
As we did not make the wine, we are not guaranteeing wine quality at any level, but we are experts in fine wine and do our best to only work with top producers.
As a natural perishable product, sometimes wines do age out, have flaws, or create issues that are not to your liking, we do not offer refunds or returns. Corked wine is not covered or guaranteed.
There are no refunds or exchanges, and again, no promises or guarantees.