Returns

While we do not produce the wines ourselves, our team of fine wine experts works exclusively with top-tier, highly regarded producers to curate our selection. Because wine is a natural, perishable product, individual bottles can naturally evolve, develop flaws, or experience cork taint over time. For this reason, all sales are final, and we do not offer refunds, returns, or exchanges for flawed or corked bottles.

To safeguard your shipment against transit damage, loss, or theft, Route package protection is included and available to add directly at checkout.

Please note that if a customer chooses to cancel an order after it has been placed, a 15% restocking fee will apply. By completing a purchase, customers acknowledge and accept these terms, understanding that all sales are final.